Effective Date: December 15, 2025
This Privacy Policy explains how Bakarika Corp, located at c (“we,” “our,” or “us”), collects, uses, and protects the personal information of visitors and customers (“you,” “your”) when you interact with our website, place orders, or use our products and services. We take your privacy seriously and are committed to handling your information responsibly and in compliance with applicable federal and state laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the Maryland Personal Information Protection Act (PIPA). By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our website or purchase products, we may collect certain personal and medical information directly from you. This may include your name, mailing address, phone number, email address, payment details, insurance information, and medical documentation required to process or verify your order for durable medical equipment. We may also automatically gather non-identifiable information through cookies or similar technologies, such as your device type, browser information, IP address, and website activity, to improve your browsing experience and our website’s functionality.
2. How We Use Information
We use the information you provide to fulfill your orders, verify your eligibility for equipment, process payments, communicate with you, and provide customer support. We may also use your information to comply with legal obligations, maintain business records, and enhance our website and services. In some cases, we may contact you with updates, important notices, or information about products and services that may be relevant to you. You can opt out of non-essential communications at any time. We do not sell or rent personal information to third parties. Any sharing of information occurs only as necessary to complete business transactions or comply with legal or regulatory requirements.
3. Sharing and Disclosure
We may share your information with trusted partners and service providers that assist us in operating our business—such as shipping carriers, billing processors, IT service providers, insurance companies, and medical suppliers. These third parties are obligated to safeguard your data and use it solely for the purpose of providing contracted services. We may also disclose personal information when required to do so by law, in response to court orders or government requests, or when necessary to protect our rights, enforce policies, or ensure the safety of our customers and community.
4. Protected Health Information (PHI)
As a provider and distributor of durable medical equipment, we may collect and store Protected Health Information (PHI) as defined under HIPAA. This may include information from physicians, insurers, or prescriptions related to medical necessity. We handle all PHI in compliance with HIPAA standards and implement safeguards—administrative, physical, and technical—to prevent unauthorized access, disclosure, or misuse of your information. Your PHI is used only for legitimate healthcare operations, such as order processing, insurance claims, and coordination with your healthcare provider.
5. Data Protection and Security
We use appropriate administrative, electronic, and physical measures to protect your personal and medical information against unauthorized access, alteration, or disclosure. While no system is completely secure, we maintain up-to-date industry practices to reduce risk and protect your information during transmission and storage. If a data breach affecting your personal information occurs, we will notify you in accordance with Maryland law and applicable federal privacy regulations.
6. Data Retention
We retain your information only for as long as needed to fulfill the purposes described in this policy, comply with legal obligations, and maintain accurate business and medical records. Once your data is no longer required, it will be securely deleted or anonymized according to applicable laws and retention standards.
7. Your Rights
You have the right to access, review, and request corrections to the personal information we maintain about you. Maryland residents may have additional rights concerning the handling of their data. To make a privacy-related request or inquire about how your data is used, please contact us using the details provided at the end of this policy. We may need to verify your identity before fulfilling any requests to ensure your information remains secure.
8. Cookies and Website Tracking
Our website may use cookies and tracking tools to improve navigation, personalize content, and analyze site traffic. You may disable cookies in your browser settings, though certain parts of our website may not function properly without them.
9. Links to External Websites
Our website may contain links to other websites operated by third parties. We are not responsible for the privacy practices, content, or security of external sites. We encourage you to review the privacy policies of any websites you visit outside of ours.
10. Children’s Privacy
Our services and website are intended for use by individuals aged 18 and older. We do not knowingly collect or store information from minors. If we become aware that we have received personal data from a child, we will take prompt steps to delete it.
11. Policy Updates
We may revise this Privacy Policy periodically to reflect updates in our practices, technology, or legal requirements. Any modifications will be posted on this page with a new effective date. Continued use of our website following such changes constitutes acceptance of the updated terms.
Effective Date: December 15, 2025
These Terms of Use (“Terms”) govern your access to and use of the website operated by Bakarika Corp, located at 10711 Red Run Blvd, STE 101, Owings Mill, MD 21117 (“we,” “our,” or “us”). By visiting or using our website, you agree to comply with and be bound by these Terms, as well as all applicable federal and state laws, including those governing healthcare and medical equipment distribution. If you do not agree with these Terms, you should not use this website.
The content on our website is provided for general informational purposes only and should not be interpreted as medical advice, diagnosis, or treatment. Always consult a licensed healthcare provider regarding your individual medical needs before purchasing or using any medical equipment. We make reasonable efforts to ensure the accuracy and timeliness of the information presented, but we do not guarantee that all content is free from errors, omissions, or outdated details.
By using our website, you represent that you are at least eighteen (18) years of age and have the legal authority to enter into binding agreements. You agree to use the site only for lawful purposes and in a manner that does not interfere with its operation, security, or accessibility for other users. Any attempt to gain unauthorized access to our systems, data, or user information is strictly prohibited.
All text, images, logos, and other materials displayed on this website are the property of [Company Name] or its partners and are protected by copyright, trademark, and other intellectual property laws. You may view or print materials for personal, non-commercial use only. Any reproduction, modification, or distribution of website content without prior written consent is prohibited.
We may provide links to third-party websites for your convenience. These external sites are not operated or controlled by us, and we are not responsible for their content, privacy practices, or accuracy. Accessing such links is done at your own risk, and we encourage you to review their respective terms and policies.
All purchases made through our website are subject to our Refund Policy and Privacy Policy, which are incorporated by reference into these Terms. You are responsible for ensuring that any information you provide during checkout or registration is accurate and complete. We reserve the right to refuse or cancel orders in cases of suspected fraud, unauthorized activity, or product unavailability.
We do not guarantee uninterrupted access to our website and may modify, suspend, or terminate its operation at any time without notice. We are not liable for any direct or indirect damages arising from your use of or inability to use the site, except as required under applicable law.
These Terms are governed by the laws of the State of Maryland, without regard to conflict-of-law principles. Any disputes arising from or relating to the use of this website shall be resolved through binding arbitration or in a court of competent jurisdiction located within the State of Maryland.
We reserve the right to update or modify these Terms at any time, and such changes will become effective upon posting to this page. Your continued use of the website following any updates constitutes acceptance of the revised Terms.
Effective Date: December 15, 2025
This Refund Policy outlines the terms under which Bakarika Corp, located at 10711 Red Run Blvd, STE 101, Owings Mill, MD 21117 (“we,” “our,” or “us”), accepts returns and issues refunds for purchases made through our website and sales channels. We strive to ensure every customer receives medical equipment and supplies that meet the highest quality standards. All orders are typically processed and delivered within three (3) to seven (7) business days from the date of confirmation. Customers are charged only after products are delivered and confirmed to be in satisfactory condition. Upon receiving your order, we encourage you to inspect the items carefully to ensure they meet your expectations and match the order details. If you are not fully satisfied with your purchase, you may request a refund within fourteen (14) days from the date of delivery. To be eligible, the item must be unused, in its original packaging, and in the same condition as received. Any product showing signs of use, damage, or alteration may not qualify for a refund. Certain categories of products, such as custom-made medical equipment or items intended for single-patient use, may be non-returnable due to health and safety regulations.
To initiate a refund, please contact our customer service team at Phone Number: 443-883-8634 with your order number, delivery date, and a brief explanation of your request. Once your return is received and inspected, we will notify you of the approval or denial of your refund. Approved refunds will be processed promptly to the original payment method, typically within seven (7) business days.
If your product was damaged or incorrect upon delivery, please report the issue immediately, and we will arrange a replacement or issue a full refund at no additional cost. Shipping charges are refundable only in cases where the return results from our error or a defective product. By completing a purchase through our website, you acknowledge and agree to this Refund Policy and its terms. For any questions or clarification, please contact us using the details provided above.
If you have any questions, concerns, or need further assistance regarding our policies, purchases, or services, please do not hesitate to contact us. Our team at Bakarika Corp is available to provide guidance and support for all inquiries related to privacy, website use, refunds, or any other customer service matters.
Our customer service team is available Monday through Friday, 9:00 AM to 5:00 PM EST and will make every effort to respond promptly to your inquiry. Your satisfaction and confidence in our products and services are important to us, and we are committed to addressing any concerns you may have in a professional and timely manner.
Contact us
Bakarika Corp
Phone number: 443-883-8634
Fax number: 240-565-0741
Address: 10711 Red Run Blvd STE 101, Owings Mills, Maryland 21117
